Tech helps us improve efficiency and drive revenue. But lack of integration creates friction and missed opportunities. The average independent agency isn’t under-teched—it’s over-tooled. Multiple platforms, multiple logins, multiple promises… but no real workflow.  So what happens?  Using The Black Friday Network as a case study, Ngozi demonstrate how seven platforms were unified into a single, streamlined workflow—transforming a fragmented tech stack into a cohesive growth engine. The future of insurtech isn’t more tools—it’s smarter collaboration.